3. Assessment
The minimum assessment time is 5 business days.
It generally takes longer if additional documents are required. We will call you if we need more information for further assessment.
In some cases, applications need to be referred to the Ministry of Foreign Affairs of Japan, and it can take up to 2 months or more to complete the process.
There is NO priority processing service.
4. Submitting More Information
We may request more documents when you lodge an application or when we review your application.
In that case, please send the document/s to us by email.
visaextradoc@sy.mofa.go.jp
* Your application number and name must be written in the email subject field.
5. Visa Collection hours & Visa fees
Visa collection hours: 14:00 - 16:30 on weekdays (NO Booking required)
*Please check our closure dates.
Visa fee
| Visa fee (AUS$) |
Single-entry Visa |
Ordinary |
$32 |
Indian National |
$9 |
Double/Multiple-entry Visa |
Ordinary |
$64 |
Indian National |
$9 |
Extension of Re-entry Permit | Ordinary | $32 |
*Australian citizens are exempt from visa fees.
Some other countries are also exempt from visa fees. Please check
the visa fee exemption countries list to find out if your visa fee is waived.
* Payment is due at the time of PICKUP.
* We accept CASH only (Please prepare cash in the exact amount). We DO NOT accept personal cheques and credit cards.
* Visa fees are revised on 1st April each year.
6.FAQ
https://www.sydney.au.emb-japan.go.jp/document/english/visa_info/FAQ2024.pdf
❖ Japan Visa Information Hotline (Visa telephone assistance 24/7)
Hotline(24/7):: 0871-303-370(English ONLY)
❖ We can only respond to questions regarding visas at the following email address.
Please check FAQ before contacting us.
✉ E-mail: cgryoji@sy.mofa.go.jp
The information required from you is:
Full name
Nationality / Citizenship
Visa status in Australia
Detailed purpose of your trip to Japan
Scheduled departure date
Intended length of stay in Japan
Your residence suburb and postcode
Telephone number
ATTENTION
Phone enquiries
We try answering phone enquiries as quickly as we can, but we are currently receiving very high call volumes.
We apologise for the inconvenience and appreciate your understanding and patience.