Notice of temporary change in the Consular service hours (as a measure for prevention of
Novel Coronavirus infection)
Consular counter service hours - 9:30 to 12:00 (morning ONLY)
*Our telephone assistance is still available in the afternoon (the same hours as before: 9:30 -12:30, 13:30 - 17:30).
Introduction of Booking Priority System
The Consulate-General of Japan in Sydney has changed the counter service in the morning only from 9:30 to 12:00 to manage to provide the Consular services under the circumstance of the spread of Coronavirus.
The waiting time could be long for that and a 1.5m social distancing is still required to maintain although NSW's coronavirus restrictions are easing in stages.
So that we have decided to introduce “Booking Priority System” for our better service and to prevent from overcrowding in the waiting room.
“Booking Priority System” is the ways to equalise the numbers of visitors depending on the time to prevent from overcrowding, to reduce the waiting time, and to provide our services smoothly by setting the 30 minute-booking time slots to have time to spare to serve the visitors without the appointment bookings.
The booking can be made online ONLY from the online booking site.
Please check the details including how to book it from the link below, and please ensure that you have checked all the information there and have booked the appointment before visiting us.
Your understanding and cooperation would be appreciated in order to reduce the waiting time and to practice social distancing.
● Regarding Online Appointment Booking
NOTE: Bookings are not required to visit us to COLLECT your police certificates after the application.
1. Purposes of Use
Police Certificates from the Japanese Police Agency are issued only when they are required by foreign governments.
The certificate may be used for certain purposes such as applications for Australian citizenship, Australian visas, teacher registration, or the Australian Security Identification Card (ASIC).
Applicants who wish to apply for the certificate for any reason other than mentioned above need to contact our office for eligibility and the appropriate application procedure.
The police certificate is written in Japanese, English, French, German and Spanish.
2. Required Documents (For non-Japanese citizens)
1. One completed application form
2. Valid passport(s)
3. A document of proof that shows the necessity of a police certificate for example, a letter or email from the authority stating the requirement to submit it or the screenshot of website of “ImmiAccount”
for the visa application purpose.
* A letter or Email from a visa agent or lawyer is NOT accepted.
* Please print out the documents and bring them with you.
4. 1 self-addressed "Express Post" or "Registered Post" envelope which fits a 240mm x 120mm size letter with the tracking number if you like to receive the certificate by post.
(Japanese police certificate is enclosed in an envelope with a measurement of 240mm x 120mm. )
*If you prefer to collect it from our office in person, the envelope is not required.
3. Application Hours
Applicants must come to our office in person to lodge the application and to take fingerprints.
9:30～11:30 (Monday-Friday except public holidays)
4. Processing Time
It will take approximately 2-3 months to get the certificate as the application forms are sent to the Japanese Police Agency.
6. Our Office
Consulate-General of Japan, Sydney ( Map )
Level 12, 1 O'Connell Street
Sydney NSW 2000 Australia
TEL: (02) 9250 1000 [country code +61]