| Japanese (日本語)



- A New Visa Telephone Assistance 24/7 from 1st April 2019 -

Phone: 1800 171 443

Assistance hours: 24 hours & 7days a week

Available language: English only


Due to the recent increase in the number of visa applications and the Consular affair procedures, our waiting room is crowded and the waiting time could be longer.

We apologise for any inconvenience this may cause.

Furthermore, it might be difficult to make an appointment to schedule a visit to apply for a visa at the moment.

If it is urgent or your departure day from Sydney is coming up soon, but you cannot make an appointment, please call us for further assistance.


Visa Application Hours   9:30 - 12:00 ( Online Booking Required ) *Morning ONLY

Visa Collection Hours   14:00 - 16:00 ( Booking NOT Required ) *Afternoon ONLY

Application ( 9:30 - 12:00 weekdays)

To apply for a visa, the applicant must make an appointment online in advance to visit our office.

The available time for a visit will be morning only from 9:30 to 12:00.

Collection ( 14:00 - 16:00 weekdays)

When the assessment is completed, please come to the office in the afternoon from 14:00 to 16:00 to pick up the

passport. Booking is NOT needed for a collection.

Please make sure to take a “Visa Collection (VC001)” ticket from the ticket machine for the collection.

Image of the ticket machine screen - Press “Collection” then “Visa” (NOT “Passport”).

Some applicants take “Passport Collection (PC001)” tickets and wait for their turns. But in that case,

we must ask to take a new ticket of “Visa Collection”. Please make sure to get a “VC00x" ticket.


In order to reduce waiting times, the Consulate-General of Japan in Sydney has introduced an online booking system for all Visa applicants.

All visa applicants now must book their appointments online in advance to schedule a suitable date and time to visit the consulate to apply for a visa.

* Those who reside in distant locations from Sydney (North of Newcastle, West of Lithgow,

South of Nowra , and Anywhere in NT) may apply for a visa by post. You will find out more

information in the next page after hitting "VISA APPLICATION" button at the bottom.

   Online booking and visa application procedure   

1) Complete ALL visa application documents required to be submitted to the consulate.

2) Book visa application appointment online.

3) Receive confirmation email with booking code.

4) Print out confirmation email, booking code and ALL visa application documents and bring them to

the consulate on the date of your appointment.

5) Arrive at least 10 minutes prior to your appointment time.

6) Check-in by inputting printed booking code into ticket machine.

An appointment booking can be made 1 day to 3months in advance to visit , and you may apply for a visa 3months prior to entering Japan.

Depending on your travel plan, please apply for a visa accordingly.

When the booking is completed, the booking details including the booking reference code "SYD00000000000" will be displayed promptly on the screen (recommend taking a screenshot or save it), and also the confirmation email will be sent to the nominated email address.

Image of the booking confirmation

When you visit our office, the booking code will be required to input into the ticket machine to check-in, so please make sure to bring the printed appointment confirmation with you as you must switch off your mobile phone or other electrical devices.

Before making a booking, please check that you have completed all the documents and ensure you bring them to the Consulate on the date of your appointment. Incomplete require documents will not be processed and the applicant must make another appointment to visit again.


- You cannot make a duplicate appointment.

- Family members or couples who live together can make 1 booking if you travel and apply together.

- All visa applicants must come in person to apply for visas. As an exception, the family member (NOT friends

or agents) can apply for a visa on behalf of the applicant. In that case the applicant who has NOT appeared

yet including a baby has to come to collect his/her passport when the assessment is completed.

- You cannot make an appointment for a visit on the day (1 day to 3 months in advance).

- The appointment system allocates slots on a first come and first served basis. Limited slots are available

per time and there is no guarantee that a slot will always be available for an applicant's first choice.

- You may check-in 10 minutes prior to your appointment time.

- If you are late 30 minutes from the appointment time, the booking will be canceled.

If you have any questions, please call to Visa Section on 02-9250-1000 ( Press 2) on
weekdays 10:00-12:00 & 15:00-17:00.

Please click the icon below for further information about

Visa Application (how to apply) or Visa Collection (after assessment).

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